Childcare Carer Support

My Account 7

• Am I eligible to receive childcare vouchers?
• How do I change my bank details?
• How do I sign up to accept Sodexo childcare vouchers?
• How do I update my details?
• Username or Password Reset

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Transacting 4

• A parent has overpaid me/I need to refund a parent?
• How do e-vouchers work?
• How do I know who has paid me and when?
• How does a parent pay me with vouchers?

General 9

• Accessibility Options
• Can I receive vouchers without access to the Internet?
• Does it cost me anything to accept vouchers?
• How can I contact you?
• Is the system secure?

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