General

Can I receive vouchers without access to the Internet?
If you temporarily lose access to the internet, you can manage your account by calling our friendly Customer Care team. Their contact details can be found h...
Sun, 24 Jan, 2021 at 7:00 PM
Does it cost me anything to accept vouchers?
No, we ensure there is no cost to you in accepting vouchers. Payment is made at the parent’s instruction, directly into your chosen bank account.
Sun, 24 Jan, 2021 at 7:00 PM
How can I contact you?
If you would like further advice or information, please get in touch with the team. Email: Click Here Phone: 0800 328 7411* Post: Sodexo Motivation Solu...
Mon, 15 Feb, 2021 at 12:24 PM
Is the system secure?
The portal is highly secure, with all parties using a unique username and password to log in. Your bank details are stored securely within our system.
Sun, 24 Jan, 2021 at 7:01 PM
Sodexo is part of the CVPA. What does that mean?
Sodexo is a proud member of the CVPA (Childcare Voucher Providers Association). The industry association was established to protect all stakeholders’ (emplo...
Sun, 24 Jan, 2021 at 7:01 PM
What are childcare vouchers?
Childcare vouchers are a Government initiative to help working parents pay for childcare. Vouchers are deducted from parents’ salaries and both employers an...
Sun, 24 Jan, 2021 at 7:02 PM
What are the benefits of accepting childcare vouchers?
As more employers put childcare voucher schemes in place, more and more parents will want to pay for their childcare using this method. Childcare vouchers e...
Sun, 24 Jan, 2021 at 7:02 PM
What is the new Tax-Free Childcare (TFC) scheme?
In April 2017 the government started the roll out of a new scheme called Tax Free Childcare (TFC). Under TFC, eligible families will receive 20% of their an...
Sun, 24 Jan, 2021 at 7:03 PM