Transacting

A parent has overpaid me/I need to refund a parent?
To return an overpayment first make sure the parent hasn't paid you any funds directly in cash first. This is the first amount that should be refunded,...
Fri, 11 Jun, 2021 at 1:17 PM
How do e-vouchers work?
E-vouchers work in a similar way to online banking, allowing parents to transfer their payments straight into your bank account. Payment is fast and secure ...
Sun, 24 Jan, 2021 at 6:58 PM
How do I know who has paid me and when?
Parents can assign a reference to each payment they make to your bank account. This will appear on the remittance advice along with the parent’s name. Y...
Sun, 24 Jan, 2021 at 6:58 PM
How does a parent pay me with vouchers?
Most parents are on an eVoucher account with us now and they tell us how much to pay you and when and we send this via BACS. If a new parent joins you simpl...
Sun, 31 Jan, 2021 at 12:22 PM