To receive a username reminder, please click here.
To receive a password reset, please click here.
Please allow 30 minutes for the email to arrive.
If you continue to experience difficulties please get in touch with us by clicking "I can't find what I'm looking for" and raise a query with us, making sure to include your 5 or 6 digit carer ID or your setting name and postcode if you're unsure of this, the Customer Care Team will then be in touch with you shortly to assist.
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