My Account

Am I eligible to receive childcare vouchers?
Parents and guardians may pay for any registered childcare with childcare vouchers. Registered childcare includes: Nannies Childminders Nurseries P...
Sun, 24 Jan, 2021 at 6:54 PM
How do I change my bank details?
You can make this change online 24/7 after logging in to .  Once you're in head to Settings > My De...
Sun, 31 Jan, 2021 at 12:13 PM
How do I sign up to accept Sodexo childcare vouchers?
If you are a registered childcare provider, all you need to do is need to sign up for an account by visiting
Sun, 31 Jan, 2021 at 12:14 PM
How do I update my details?
You can make most changes on our online portal here. Please log in and find My Details > Settings. In here you can change the main contact details and/...
Sun, 31 Jan, 2021 at 12:17 PM
My school is converting to an Academy, do I need to do anything?
We're here to support you and your business through any changes. Please see further information below on what you need to do to let us know when certai...
Mon, 24 Oct, 2022 at 11:31 AM
Username or Password Reset
To receive a username reminder, please click here.   To receive a password reset, please click here.   Please allow 30 minutes for the email to arrive. ...
Sun, 24 Jan, 2021 at 6:57 PM
What happens once I have joined?
Once we have received your Childcare provider Agreement and a copy of your registration certificate, you will be sent a welcome email, containing your Child...
Sun, 24 Jan, 2021 at 6:57 PM
What is CAPTCHA?
We've recently updated our website, and we need to make sure that the user logging in is a human! CAPTCHA is a widely used system to make sure this is ...
Wed, 2 Mar, 2022 at 3:04 PM
What will I have to do?
To accept childcare vouchers, you will need to be a registered childcare provider. To join the service, you’ll need to sign up for an account by visiting ...
Sun, 24 Jan, 2021 at 6:58 PM