You can make most changes on our online portal here. Please log in and find My Details > Settings. In here you can change the main contact details and/or the remittance contact details.
If you need to change the email address you log in with then please first make the changes online that you need to, and then get in touch with us to change the web login email address. Any administrative changes to your childcare account should be emailed directly to childcare.engage.uk@pluxeegroup.com if it can't be done online (e.g. new Ofsted or equivalent certificate). Please remember to include your 6 digit carer reference.
For any other queries please raise a new support request above.
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